after-sale service

　
　　oService concept：
　　Established the brand strategy system of Jingchi after-sales service, comprehensively improved the quality of product after-sales service, further standardized the after-sales service, displayed the new market phenomenon of Jingchi after-sales service, implemented the brand strategy of Jingchi service, and better served the vast number of customers, so as to achieve the goal of establishing a brand of Jingchi through excellent service.
　　oService purpose：
　　With the spirit of honesty, sincerity and sincerity, we create an environment for customers to use our products with ease after purchasing them; Maintain the expected use value of Jingchi products and provide excellent services beyond expectations; Obtain customer satisfaction through service; Improve customers' trust in Jingchi brand.
　　oService policy：
　　Customer satisfaction is the yardstick for measuring our service, and customer loyalty is the source and driving force for improving our service resources.
　　oService principle：
　　Timely, efficient and fast, with excellent after-sales service quality, fast service efficiency and market service image with Jingchi characteristics, users can enjoy satisfactory service.
　　oPre sales service：
　　Provide consulting company sales and technical personnel to introduce the required products, performance and quality to customers in detail, and provide users with difficult problems and technical advice about products 24 hours a day. The technical personnel of the scheme design company can inspect the site according to the customer's requirements or the equipment use environment, and provide excellent supporting schemes for customers.
　　oIn sale service：
　　The sales department monitors the use process of the products at any time. Within one week after the goods arrive at the place designated by the customer, the sales staff will inquire about the acceptance and other requirements by telephone. Provide assistance and tracking services, and introduce the use methods and technical requirements.
　　oafter-sale service：
　　technical support：After receiving the user's technical support request or fault report, we will immediately contact the unit by telephone and guide the user to solve the problem. The technical support time is 24 hours, and there is no rest on weekends and holidays; Tel: 18765468666.　　
　　Regular return visit：Product entryAfter the stage, our company arranges technicians to pay regular return visits to monitor the use of products at any time and provide necessary after-sales services.